PepperTools PC Software

Delivery time

In the case of payment in advance, the delivery period begins on the day after the payment order is issued to the transferring bank or, in the case of other payment methods, on the day after the conclusion of the contract and ends with the expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day will take the place of such a day.

Digital licenses

When paying, the licenses are usually sent automatically by email within a minute. This also applies to license extensions if the extension was initiated via the license dialog in the software. Only then does the shop automatically receive the correct license ID and can extend it. Purchases where the license ID has to be determined first or where something has to be reworked manually in the purchase process are processed several times a day.

When you renew your license, your old license number remains valid. This license is extended during the term. You will receive an email as soon as the extension is completed. Then click on "Check status" in the license dialog in the software to update the validity of the license. Nothing will be sent by post.

Physical licenses as CD or with license card

Everything that has to be sent by post and DHL goes out to us on the same day with the shipping service provider, provided that the purchase and payment are completed by 2 p.m.
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